Cookie and Device Storage Policy
Effective date: 7 October 2026
multivoce uses no advertising, analytics or tracking cookies. Everything we store on your device is needed to provide the Service you asked for or to keep it secure, which is why we do not ask for consent under regulation 6 of the Privacy and Electronic Communications Regulations 2003.
1. In your browser
| Name | Where | Type | Purpose | Lifetime | Set by |
|---|---|---|---|---|---|
| mv_vid | Our API, when you enter a join code or PIN | Cookie (secure, not readable by scripts) | Limits how often one device can try join codes and PINs, to protect sessions | 12 months | Us |
| mvv:prefs:v1 | The web viewer | Local storage | Remembers the language, text size and contrast you chose. It is never sent to us | Until you clear it | Us |
| Sign-in cookies (__session, __client_uat, __refresh and similar) | Sign-in pages and the dashboard | Cookies | Keep you securely signed in | Set by our authentication provider; the session token lasts about a minute and is renewed while you are signed in | Our authentication provider |
| __cf_bm | Our domains | Cookie | May be set by our network provider to tell people from automated traffic | 30 minutes | Our network provider |
Our marketing website, multivoce.com, sets no cookies of its own.
2. On your Mac, if you use the Desktop App
| Item | Purpose | Kept until |
|---|---|---|
| Your licence, in the Mac's secure keychain | Reactivates the app when it starts | You remove it or the app |
| Settings | Remember your audio setup | You remove the app's data |
| Session library | Your local copy of session transcripts and translations | You delete the sessions or remove the app's data |
| Downloaded components | Needed for the app to work | You remove the app's data |
| Diagnostic logs | Help diagnose problems. They record technical events, not what was said | 7 days |
| Web engine data | Created by macOS to run the app's interface | You remove the app |
3. What we do not use
We use no analytics, advertising, social media or cross-site tracking cookies, no device fingerprinting, and no third-party scripts on our website.
4. How to control storage
4.1 You can delete cookies and local storage in your browser's settings at any time. If you block the authentication cookies, you cannot sign in to the dashboard. Clearing the viewer's storage resets your language and display choices.
4.2 On a Mac, you can remove the Desktop App's data by deleting the app, its data folder and its item in Keychain Access.
5. Changes
We update this policy when what we store changes, and change the effective date at the top.